TERMS & CONDITIONS OF USE OF EVENTOSTRINGS PLATFORM [TERMS OF USE]
This page states the Terms and Conditions under which you (Visitor) may visit this Web site http: www.eventostrings.com , its all subdomains and Eventostrings Mobile Application (for sake of brevity both the website & the mobile Application shall hereinafter together be referred to as ‘Eventostrings Services / Platform’). The Website www.Eventostrings.com, its all subdomains and Eventostrings Mobile Application are owned and controlled by EVENTOVITI SOLUTIONS LLP having its Registered Office at :
G-302, Savvy Swaraaj Phase 1,
Opp. Godrej Garden City, Jagatpur,
Gota Ahmedabad, Gujarat - 382481.
Eventoviti Solutions LLP ("Company" or "Us" or "We"), under its Eventostrings Platform, provide internet based event management, ticketing & registration platform for end users, Events related Service Providers and the event organisers.
Please read this page carefully. If you do not accept the Terms and Conditions stated herein, we request you to exit the Platform, as acceptance of these Terms is precondition for accessing the Platform. Eventostrings reserves its rights to revise these Terms and Conditions at any time by updating this post. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all the Visitors of this Platform. By using Eventostrings Service, you are deemed to have accepted the Terms and Conditions listed below or as may be revised from time to time, which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access the Eventostrings Service / Platform.
In addition to this Agreement and depending on the Services opted for by the User, the User shall be required to read and accept the relevant TOS for such Service, which may be updated or modified by us from time to time. Such TOS shall be deemed to be a part of this Agreement.
Through the Eventostrings Platform, Eventostrings shall provide you ("User") event-related information, details of pricing and a system for availability and reservations for tickets for various events including plays, concerts, seminars, sports events across cities and rural areas throughout India.
Through the Eventostrings Platform, Eventostrings provides a simple and quick means for registered users who are event organizers, planners and charitable organizations or any other types of organisers (“Organizers”) to create event registration, speaker profile, organizer profile, fundraising and other webpages related to their events, to promote those pages and events to visitors or browsers on the Platform and to sell tickets and registrations (or issue free registrations), solicit donations and sell merchandise related to those events to users who wish to make purchases, registrations or donations from or to such including to free events) (“events (Attendees”). We refer to Organizers, Attendees and other visitors and browsers of the Services collectively as “Users” or “you.”
Eventostrings is not the organizer or owner of the events listed for sale or registration on the Services listed by other Organisers. Eventostrings essentially provides the Services, which allow Organizers to list and promote their events, but all sales are made by the respective Organizer listed on the applicable event page. In the event that an Organizer has elected to use Eventostrings’s Payment Processing Service, Eventostrings also acts as the Organizer’s limited agent solely for the purpose of using its third party payment providers to collect payments made by Attendees on the Platform with respect to an event and passing such payments through to the applicable Organizer. It is the Organizer’s sole obligation to ensure that any event page posting on the Services and the nature and conduct of the underlying event meet all applicable local, state, provincial, national and other laws, rules and regulations, and that the goods and services described in any event page posting are actually delivered in a satisfactory manner.
Eventostrings, however, at times may organise events at customer’s request or for advertisement or testing purpose, in which case Eventostrings shall be considered as ‘Organiser’ and all applicable provisions currently applicable for Organisers will also stand applicable to Eventostrings limited to such events.
Eventostrings has partnered with Payment Gateway company to process the transaction of payment for the tickets sold through Eventostrings. The Organisers, therefore, will have to use Payment Gateway of Partner identified by Eventostrings.
Eventostrings further reserves the right to alter any and all fees from time to time, without notice. The User shall be liable to pay all applicable charges, fees, duties, taxes, levies and assessments for availing the Eventostrings Services.
Since all transactions are between an Organizer and its respective Attendees, Eventostrings asks that all Attendees contact the applicable Organizer of their event with any refund requests. Organizers agree to post and maintain a refund policy on each event page and that refund policy will govern, provided that the refund policy must be consistent with Eventostrings’s Attendee Refund Policy Requirements as stated below. In the event that an Organizer has not responded to a refund request within two (2) business days or there is a dispute between an Organizer and an Attendee that cannot be resolved, either party may contact Eventostrings. Eventostrings may, in its discretion, attempt to mediate such dispute, however, Eventostrings will have no liability for (a) an Organizer’s failure to give refunds; (b) Eventostrings’s failure to mediate a dispute; or (c) Eventostrings’s decision if it does mediate the dispute.
Eventostrings shall not be liable for any refund-related claims in connection with event Services, and the Organizer hereby agrees to indemnify, defend, and hold harmless Eventostrings in connection therewith.
The refund policies may vary depending on the type of event and the Organizer. Therefore, we have provided following minimum requirements for the Organisers who can post their own policies so long as they meet the following minimum requirements:
(a) Refund policies must be posted on the applicable event page;
(b) “No refund” policies are permissible, but must be clearly identified as such and must otherwise comply with these minimum requirements;
(c) Refund policies (including “no refund” policies) must provide for a refund or other make good for complete failure to provide the advertised goods and services (e.g., event cancellation);
(d) Refund policies must be in accordance with all applicable local, state, provincial, national and other laws, rules and regulations, including all requirements imposed by Card Schemes or Alternative Form of Payment Frameworks;
(e) Refund policies must include specific instructions on how to obtain a refund, including how, when and where to direct a refund request;
(f) Refund policies shall not be changed with respect to purchases made prior to the date of such change and its posting to the applicable event page;
(g) Refund policies must set out a specific time frame within which refund requests will be responded to, which should not exceed five (5) business days for a first response; and
(h) Refund policies must otherwise be fair and reasonable.
(i) Irrespective of Refund or No Refund Policy, user shall have to bear cost of Eventostrings’s convenience fee if user modifies or cancels his / her ticket and in case of schedule of event is modified or cancelled, Organiser shall be responsible to pay to Eventostrings its Eventostrings’s convenience fee.
2. Refund Process.
In order to initiate a refund request, an Attendee should contact an Organizer directly as set forth in the applicable refund policy. Organizer agrees to administer its refund policy in accordance with the terms set forth on the applicable event page and the minimum requirements set forth in Section 1 above.
These Refund Policy Requirements are not intended to be and do not constitute an offer to insure the performance of or to guarantee the performance of any Organizer and are not a guarantee that refunds will be issued in any given situation.
Eventostrings isn’t a white label solution and it isn’t a walled garden built specifically for each Organizer. Eventostrings is one of the full featured event ticketing and registration platforms in the world and it will constantly evolve its products and services to better meet the needs of our entire user base. Because of this, Eventostrings does not guarantee any set of product features or functionality and reserve the right at any time to, and from time to time may, modify, suspend already due following any such change to or discontinue, temporarily or permanently, any part of the Services for any reason. Because you only pay fees to Eventostrings as you use the Services, there would be no refund of fees.
You accept that Eventostrings shall be corresponding with you in an electronic mode and for which you have already consented by accessing this Website. Communication from Eventostrings shall be by means of an e-mail or by posting any notices on this Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically, satisfy any legal requirement that such communication to be in writing.
In order to access and use the Service, please ensure that you are eligible to use the Service under applicable laws of India. In case of a corporation, trust, association of persons or a firm, you must be authorized to agree to the TERMS OF USE and to access, use and avail of the Service. If you do not qualify, you shall not access or use the Service.
Use of EVENTOSTRINGS SERVICE is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Eventostrings Service only with the involvement of a parent or guardian. You accessing the Eventostrings Service shall constitute the fact that either you are an adult or your participation is approved by you parent / guardian.
If you are not a Resident Indian, you may access, use and avail of the Service only to the extent that the laws of India and those of your country permit you to do so. Further, your use of the Service is based on the understanding and agreement that by accessing and using the Service, you are not violating the local laws in India and/or your country. You agree that you will be solely and absolutely liable for any liability incurred by you in this regard and you will indemnify Eventostrings against any liability incurred by Eventostrings in this regard.
In order to access the Eventostrings Service, you may be required to provide certain details including your name, address, email address, age, details of parents, your bank / credit card / debit card details, etc. , as a part of registration process on the Platform.
If you are under 18 years of age, you shall be liable to provide email address of your parents, who shall be responsible to supervise your access to the Website.
You agree to: Provide true, accurate, current and complete information about yourself and your parents, if required. All information about you must be truthful, and you shall not use any aliases or other means to mask your true identity.
The User agrees and undertakes at all times to be responsible for maintaining the confidentiality of the password and user id, and shall be fully responsible for all activities that occur by use of such password or user id. Further, the User agrees not to use any other party's user id and password for any purpose whatsoever without proper authorization from such party. You are responsible for the security of your password and for all transactions undertaken using your password through our service. The Password entered by you is transmitted in one- way encrypted form to our database and stored as such. Thus the Password will not be known even to Eventostrings. You confirm that you are the authorised holder of the credit card or the original account holder used in the transactions you make using the Eventostrings services. Eventostrings will not be responsible for any financial loss, inconvenience or mental agony resulting from misuse of your ID/password/credit card number/account details number for using Eventostrings Services.
Security.
You are responsible for maintaining the confidentiality of your password, account details, and are fully responsible for all activities that occur under your account. The user also agrees and undertakes to immediately notify Eventostrings of any unauthorized use of the user's password or user id and to ensure that the user logs off at the end of each session at the website. Eventostrings shall not be responsible for any, direct or indirect, loss or damage arising out of the user's failure to comply with this requirement. In case of any unauthorised use is notified, Eventostrings reserves the right to suspend such user’s account for some time.
Eventostrings hereby grants you a personal, non-exclusive, non-transferable, non-sub-licensable, revocable, limited right to access and use the Services solely for the purposes of (a) browsing the Platform and searching for, viewing, registering for or purchasing tickets or making donations to an event that is registered on the Platform; and/or (b) if you are an Organizer, creating event registration, speaker profile, organizer profile, fundraising and other webpages with respect to, and promoting, managing, tracking, and collecting sales proceeds for, an event, in each case (i) in compliance with these Terms of Use and the Terms of Service; and (ii) to the extent permitted under all applicable local, state, provincial, national and other laws, rules and regulations. Notwithstanding the foregoing, you shall not, and shall not permit anyone else to, directly or indirectly (A) copy, modify, reproduce, translate, localize, port or otherwise create derivatives of any part of the Services; (B) reverse engineer, disassemble, decompile or otherwise attempt to discover the source code or structure, sequence and organization of all or any part of the Services (except that this restriction shall not apply to the limited extent restrictions on reverse engineering are prohibited by applicable local, state, provincial, national or other law, rule or regulation); (C) rent, lease, resell, distribute, use the Services for timesharing, service bureau or other commercial purposes not contemplated by this paragraph or otherwise exploit the Services in any unauthorized or unintended manner; (D) remove or alter any proprietary notices or labels on or in the Services; or (E) engage in any activity that interferes with or disrupts the Services. Any rights not expressly granted in this paragraph are reserved.
The User is bound by the Terms from the earlier of the date on which the User:
These Terms of Use is effective unless and until terminated by either you or Eventostrings. You may terminate this User Agreement at any time by informing us in writing through Indian postal system by registered post or by email that you no longer wish to be associated with the Website, provided that you discontinue any further use of the Website.
EVENTOSTRINGS may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website. Such termination will be without any liability to Eventostrings.
Without prejudice to the other remedies available to Eventostrings under this agreement, or under applicable law, Eventostrings may limit the user's activity, or end the user's listing, warn other users of the user's actions, immediately temporarily/indefinitely suspend or terminate the user's registration, and/or refuse to provide the user with access to the website if:
(a) the user is in breach of this agreement,;
(b) Eventostrings is unable to verify or authenticate any information provided by the user; or
(c) Eventostrings believes that the user's actions may infringe on any third party rights or breach any applicable law or otherwise result in any liability for the user, other users of the website and/or Eventostrings
Eventostrings may at any time in its sole discretion reinstate suspended users. once the user have been indefinitely suspended the user may not register or attempt to register with Eventostrings or use the website in any manner whatsoever until such time that the user is reinstated by Eventostrings. Notwithstanding the foregoing, if the user breaches this agreement, Eventostrings reserves the right to recover any amounts due and owing by the user to Eventostrings and/or the service provider and to take strict legal action as Eventostrings deems necessary.
You acknowledge and agree that the all the materials, text, images, videos, graphics, trademarks, logos, button icons, music, software and other elements available on the Platform are the property of Eventostrings or our licensors and are protected by copyright, trademark and/or other proprietary rights and laws. You agree not to sell, license, rent, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, modify or create derivative works from any content or materials on Website. Eventostrings and its logo are registered trademarks of EVENTOVITI SOLUTIONS LLP. All other trademarks are the property of their respective owners. Except as expressly set forth in these Terms, no license is granted to you and no rights are conveyed by virtue of accessing or using the Website. All rights not granted under these Terms are reserved by Eventostrings.
You acknowledge and agree that if you contribute, provide or make available any Content to the Platform including Event Advertisement (“Your Content”), you hereby grant to Eventostrings a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sub-licensable (through multiple tiers) right and license to access, use, reproduce, transmit, adapt, modify, perform, display, distribute, translate, publish and create derivative works based on Your Content, in whole or in part, in any media, for the purpose of operating the Platform (including Eventostrings’s promotional and marketing services), and you hereby waive any and all moral right to use the name you submit with Your Content. Notwithstanding the foregoing, Eventostrings does not claim, and you do not transfer, any ownership rights in any of Your Content and nothing in these Terms of Use will restrict any rights that you may have to use and exploit Your Content outside of the Platform.
You hereby agree to indemnify and hold Eventostrings , its subsidiaries, affiliates, syndicators, officers, directors and employees, harmless from any loss suffered by Eventostrings as a result of a breach of the terms and conditions of use of the Website by you and from any claim brought by third parties alleging that use of the Service by you or under your account has infringed any intellectual property or other right of any kind, or any applicable laws or regulation. You shall pay all costs, damages, awards, fees (including legal fees) and judgments awarded against Eventostrings arising from such claims, and shall provide Eventostrings with notice of such claims, full authority to defend, compromise or settle such claims and reasonable assistance necessary to defend such claims, at your sole expense.
As part of our order processing procedures, we may screen received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
No failure or delay by Eventostrings in enforcing any provision, exercising any option or requiring performance, shall be construed to be a waiver of that or any other right in connection with these Terms of Use.
You agree that the Service provided to you is not transferable under any circumstance and shall be used only by you. You further acknowledge, agree and confirm that Eventostrings shall have the right to transfer, assign or sell all its rights under this TERMS OF USE, and that the Mandate given by you in favour of Eventostrings shall continue to be in force and ensure for the benefit of the successors and assigns of Eventostrings.
If any provision of this Agreement is invalid or unenforceable under applicable law, it is, to that extent, deemed omitted and the remaining provisions will continue in full force and effect. The invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision.
Notices to you may be made via either email or by delivery by hand /regular mail to the address provided by you.
Eventostrings may be required to provide to you certain disclosures and notices, which are mandated by various laws and rules. You acknowledge and agree to receive all such disclosures and notifications electronically, which, in most cases, will be done through the Internet. If, for any reason, you do not wish to receive the disclosures electronically, you must advise Eventostrings immediately. In such an event, Eventostrings reserves the right to discontinue/terminate the provision of the Service to you, in whole or in part.
The laws of India govern these terms and conditions and the courts of Ahmedabad shall have exclusive jurisdiction.
Eventostrings accepts no liability whatsoever, direct or indirect for non-compliance with the laws of any country other than that of India. The mere fact that you are in a country other than India accesses the Service does not imply that the laws of that country govern these terms and conditions or the use of the Service.
Eventostrings acts as the agent to those who are promoting the events for which you purchase tickets ("Event Organizer") and for movie halls (Cinemas). When you purchase a ticket for an event, Eventostrings will be handling the transaction and collecting payment for the organizer.
Pricing and Availability:
Eventostrings sells tickets on behalf of Event organizers and does not control the inventory or its availability and pricing, unless Eventostrings is itself an Organiser
Tickets purchased on Eventostrings are subject to a per ticket internet handling fee and a non-refundable per order processing fee.
Please check the censor warning, if any, before buying the tickets.
If you do not receive a confirmation number (in the form of a confirmation page or email) after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm the same form your booking history or with the Customer Service Department whether or not your order has been placed. Only you may be aware of any problems that may occur during the purchase process.
Before purchasing tickets, carefully review your booking details. Eventostrings will be unable to process exchanges or refunds after a ticket has been purchased or for lost, stolen, damaged or destroyed tickets.
Some Orders will be processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. In these cases, Eventostrings customer service will attempt to contact you, using the information provided at the time of purchase. If Eventostrings is unable to reach you after its initial attempt, Eventostrings may cancel your order and may sell your tickets to another customer.
If the amount you pay for a ticket is incorrect regardless of whether because of an error in a price posted on this web site or otherwise communicated to you, or you are able to order a ticket before its scheduled on-sale or presale date or you are able to order a ticket that was not supposed to have been released for sale, then: Eventostrings will have the right to cancel that ticket (or the order for that ticket) and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this web site.
Cancelled/Postponed Events:
Occasionally, events are cancelled or postponed by the promoter. Should this occur, we will attempt to contact you and refund the amount as per the policy of the organizer. However, in such cases as well, Eventostrings’s Convenience charges will be applied, which shall be paid to Eventostrings directly by the Organisers without deducting the same from the Refund Amount.
NOTICE & TAKE DOWN POLICY
AS AN INTERMEDIARY, EVENTOSTRINGS IS NOT LIABLE FOR ANY THIRD-PARTY CONTENT UPLOADED, TRANSMITTED, DISPLAYED, PUBLISHED OR SHARED ON ITS PLATFORM. BY USING EVENTOSTRINGS SERVICE, YOU AGREE TO THE CONDITIONS SET OUT IN THIS NOTICE AND TAKE DOWN POLICY
If the owner of a copyright-protected work or an agent authorized to act on the copyright owner's behalf (the "Owner") believes the work posted on EVENTOSTRINGS Platform ("the Site") is infringing the Owner's copyright under the relevant law, the Owner may submit a copyright infringement notification.
2.COPYRIGHT INFRINGEMENT NOTIFICATION PROCEDURE
Eventostrings recommends Owners of copyright-protected content to report alleged copyright infringement by submitting a written complaint (the "Complaint") either through a web-form (recommended) The Complaint should include the following:-
(b) Description of Work: The Owner's must provide in the complaint, a complete and accurate description of the copyrighted content that the Owner is seeking to protect. This MUST also include the specific URL of the video that the Owner believes to be infringing. This is necessary in order to aid Eventostrings to locate the allegedly infringing video. General information about the video, such as a channel URL or username alone is not adequate.
(c) Signature: The Complaint must include the physical or electronic signature/digital signature of the Owner. To satisfy this requirement, the Owner may type their full legal name (a first and last name, not a company name) as the signature at the bottom of the complaint
In case of a Complaint by the Owner that is submitted in accordance with the procedure in Clause 2, and found to be valid, Eventostrings may refrain from facilitating access to the allegedly infringing work for a period of 21 (twenty one) days or until an order from a competent court is received, whichever is earlier. In case Eventostrings receives no such order before the expiry of twenty-one days, Eventostrings may reinstate access to the said work.
Users may submit a complaint against objectionable content by submitting a written complaint (the "Complaint") either through a web-form (recommended) The Complaint should include the following:
(a) Contact Information: The Complainant will need to provide information that will allow Eventostrings to contact the Complainant regarding the Complaint, such as an email address, physical address or telephone number.
(b) Description of Work: The Complainant must provide in the complaint, a description of the objectionable content that the Complainant is seeking to protest. This MUST also include the specific URL of the video that the Complainant believes to be objectionable. This is necessary in order to aid Eventostrings to locate the allegedly objectionable video. General information about the video, such as a channel URL or username alone shall not be adequate.
If Eventostrings determines, in its sole discretion and judgment, that the User Content violates any of the aforementioned conditions, it shall be entitled to immediately take down or otherwise block access to User Content
Eventostrings is an intermediary and shall not be liable for any act of copyright infringement or any other objectionable User Content, as provided under the Copyright Act, 1957, Information Technology Act, 2000 and Rules thereunder.